Responsible Gaming at Bet365

Every form of gambling carries the risk of financial loss. No outcome is guaranteed, and it is important to approach betting with that awareness.

Bet365 supports players in maintaining control over their gambling habits. The platform offers practical tools that help you set limits, track your activity, and make informed decisions.

Following these core principles can help you enjoy gambling without affecting your finances or wellbeing:

• Set a budget. Decide in advance how much you are prepared to spend, and do not exceed it.
• Treat gambling as entertainment. Approach it the same way you would any other leisure activity, with a fixed spend in mind.
• Avoid chasing losses. Attempting to recover lost funds through further betting often leads to greater losses.
• Take regular breaks. Stepping away from gambling periodically helps maintain perspective.
• Use the available control tools. Deposit limits, time limits, and self-exclusion options are there to support you.
• Never gamble under the influence. Alcohol or emotional distress can impair judgement and lead to poor decisions.
• Keep gambling separate from financial obligations. Rent, bills, and daily expenses should never be funded by gambling.

Gambling addiction can develop gradually. Being able to identify the warning signs early is an important step towards addressing the issue.

The following indicators may suggest that gambling is no longer under control:

• Spending more money on gambling than originally intended
• Feeling unable to stop or reduce betting activity despite wanting to
• Neglecting work, studies, or family responsibilities due to gambling
• Borrowing money or selling belongings to fund gambling
• Feeling restless or irritable when attempting to cut back
• Thinking about gambling constantly throughout the day
• Using gambling as a way to cope with stress, anxiety, or low mood
• Concealing gambling habits from family members or close friends
• Continuing to gamble even after experiencing significant financial losses
• Feeling guilty or ashamed after a betting session, yet returning shortly after

If you recognise several of these signs in yourself or someone close to you, it is advisable to seek support promptly. Gambling addiction is a serious condition, and professional help is available.

Taking action early can prevent gambling from causing lasting harm. There are several effective steps you can take to regain control.

The following recommendations can support responsible play and help prevent addiction from developing:

• Use deposit limits. Set a maximum amount you can deposit within a defined time period to control your spending.
• Activate time limits. Restrict the amount of time you spend on the platform during each session.
• Use the self-exclusion feature. If you feel your gambling is out of control, self-exclusion allows you to block access to your account for a set period.
• Take a cooling-off period. A short break from gambling can provide clarity and reduce impulsive behaviour.
• Speak to someone you trust. Sharing concerns with a family member or close friend can provide emotional support and accountability.
• Seek professional counselling. Therapists and addiction counsellors specialising in gambling disorders can offer structured, evidence-based support.
• Track your gambling history. Reviewing your betting activity regularly helps identify patterns and triggers.
• Avoid high-risk situations. Be mindful of circumstances that tend to encourage excessive gambling, such as stress or boredom.
• Contact support services. Dedicated helplines and organisations in India are equipped to assist with gambling-related concerns.
• Do not gamble to recover losses. Accepting a loss and walking away is always the safer choice.

If gambling is affecting your life or the life of someone you know, professional support is accessible. Several organisations in India provide confidential assistance for those dealing with gambling-related difficulties.

• iCall (Tata Institute of Social Sciences): A psychological counselling service offering support for behavioural issues, including gambling addiction. Reach them at iCall TISS
• Vandrevala Foundation Helpline: Provides 24/7 mental health support across India, including assistance for addiction. Contact via Vandrevala Foundation
• NIMHANS (National Institute of Mental Health and Neurosciences): A leading mental health institution in Bengaluru offering specialised addiction treatment and counselling. Visit NIMHANS
• Alcoholics Anonymous India (with Gambling Support Groups): Peer support groups that address addictive behaviours, including gambling. Find a group at AA India
• Parivarthan Counselling, Training and Research Centre: Based in Bengaluru, offering individual counselling for behavioural and psychological concerns. Visit Parivarthan

Seeking help at an early stage leads to better outcomes. These services are confidential and available to anyone in need.

If you are concerned about your gambling habits, the Bet365 support team is available to assist you. The team can guide you through available responsible gaming tools, help activate account restrictions, or direct you to appropriate external resources.

You can contact Bet365 support through the following channels:

• Live Chat: Available directly on the Bet365 website and mobile application for immediate assistance
• Email: Send your query to the official support address listed in the Help section of the Bet365 platform
• Help Centre: Visit the Bet365 Help Centre for detailed guidance on responsible gaming tools, account controls, and self-exclusion options
• In-App Support: Access support features directly from within the Bet365 mobile application

All communications with the support team are handled with complete confidentiality. You are encouraged to reach out at any time if you have concerns about your betting activity.